“Education, Customer DB, and Grants, Too” ... Toss Insurance Nurtures New Agents

[Financial News] The corporate insurance agency (GA) Toss Insurance is operating a program to help newly hired insurance planners get established early in their careers.
According to industry sources on the 13th, Toss Insurance will run its ‘new agent development support program’ through the end of the year. The program aims to create a path for aspiring insurance professionals to develop into professional planners who serve customers.
Planners who complete the new-agent training and are appointed under Toss Insurance’s direct operations will also receive a one-time development grant of 5 million won.
However, applicants must meet several conditions: under the Insurance Business Supervision Regulations, they must have no insurance solicitation experience in the preceding three years; they must enroll in and complete the company’s direct-operation new-agent training between October and December this year; and they must be appointed under its direct operations between October 2026 and January 2027.
Toss Insurance also provides comprehensive support for training, sales, and the foundations for growth, both before and after appointment.
The fully funded training program for new planners consists of three stages: introductory training, onboarding, and themed courses. It is held monthly at major training centers across the country. After appointment, planners can also take regular classes and receive mentoring from ‘Pro Coaches,’ Toss Insurance’s in-house instructors.
Toss Insurance uses an ‘On-Demand’ model, connecting customers who request insurance consultations through the Toss app or website with planners who provide tailored insurance plans. Planners receive a free MyData-based customer database from the platform every day, allowing them to focus entirely on consultations without the pressure of soliciting business from friends or family.
As of the end of the first half of this year, Toss Insurance planners had an average age of 37.8. Those in their 20s and 30s made up about three in five (59.3%). Since starting face-to-face sales in February 2022, Toss Insurance has grown to about 3,300 planners and 27 locations nationwide by the end of June this year, about four years later.
Toss Insurance CEO Jo Byeong-ik said, “We prepared this to provide the business environment needed for new planners with no experience to get established and grow early in their careers,” adding, “We will develop insurance professionals through a differentiated system, brand credibility, and systematic training.”

[email protected] Kim Tae-il Reporter