“Putting mutually beneficial cooperation with partners into practice”... Lotte Duty Free earns top rating in Win-Win Growth Index

[Financial News] Lotte Duty Free received a “Top” rating in the Win-Win Growth Index assessment. Its efforts to foster a culture of fair trade and provide financial, staffing and market-access support to small and medium-sized partner companies were reflected in the assessment.
According to industry sources on the 12th, Lotte Duty Free earned the top rating in the “2026 Win-Win Growth Index Assessment” announced the previous day by the Commission for Corporate Partnership. After receiving an “Excellent” rating for two consecutive years, in 2024 and last year, Lotte Duty Free rose to the top rating for the first time this year.
To foster a culture of fair trade, Lotte Duty Free uses standard-form transaction contracts and has established and operates guidelines on transactions with suppliers. It also provides all employees with annual training and tests related to fair trade.
The company has also expanded its support for small and medium-sized partner companies. It has signed fair-trade agreements with around 120 partners and operates a mutual-growth fund totaling 50 billion won with Industrial Bank of Korea (IBK) and Shinhan Bank. It paid approximately 27.7 billion won in supplier payments early ahead of the Lunar New Year and Chuseok holidays.
In addition, it provides support for partner companies’ registration fees for online recruitment sites and long-serving employees’ vacation expenses, and has provided free advertising on the digital information displays (DID) at its Myeong-dong Main Store. It also holds promotional events featuring small and medium-sized businesses through its online duty-free store and social media (SNS), helping them expand their sales channels.
To maintain on-the-ground communication with its partners, the company holds a “Partners Together Conference” twice a year and also runs one-on-one partnership meetings by visiting them.
Kim Dong-ha, CEO of Lotte Duty Free, said, “Earning the top rating in the Win-Win Growth Index for the first time in the duty-free industry is the result of consistently putting fair trade and mutually beneficial cooperation into practice, based on trust with our partners.” He added, “We will continue to expand support that provides practical help to our partners in areas such as finance, staffing and sales channels, and grow together.”
[email protected] Kim Hyun-ji Reporter