Remarkable feat: Yeungnam University College is the first in the nation to rank No. 1 in customer satisfaction for 14 consecutive years

【Financial News, Daegu = Kim Jang-wook, staff reporter】“The first in the nation to rank No. 1 in the junior college category of the National Customer Satisfaction Index (NCSI) for 14 consecutive years!”
Yeungnam University College has once again demonstrated the excellence of its student-centered educational services, becoming the first in the nation to rank No. 1 in the junior college category of the National Customer Satisfaction Index (NCSI) for 14 consecutive years.
Yeungnam University College said it won first place in the junior college category at the 2026 National Customer Satisfaction Index (NCSI) Awards, held at The Grand Lotte Seoul on the morning of the 11th.
This continued the college’s record of success in putting student satisfaction first, as it has held onto the top spot for 14 consecutive years since first ranking No. 1 in 2013.
President Lee Jae-yong said, “Ranking No. 1 in the National Customer Satisfaction Index for 14 consecutive years is the result of everyone listening to students and working to make college life better.” He emphasized, “From sharing enjoyable everyday moments and communicating with students to improving the educational environment and learning support, we have considered students’ perspectives and put them into practice.”
He continued, “We will keep communication with students at the center of college operations and strengthen AI and digital educational innovation as well as industry-tailored education.” He added, “We will do our utmost to ensure that every student experiences the joy of college life and the fulfillment of learning, and can confidently prepare for the future.”
Yeungnam University College has worked to improve educational services in ways students can experience firsthand, offering programs tailored to their needs—from helping freshmen adjust to college life to fostering a stronger sense of belonging and pride among current students.
The college plans to further strengthen students’ future competitiveness by building on the trust it has earned through communication with students and adding AI and digital educational innovation and industry-tailored education.
Meanwhile, building on the strength of its educational services recognized through 14 consecutive years in first place, Yeungnam University College plans to expand its vision for the college’s development beyond “educational satisfaction” to “employment satisfaction.”
While the college has focused on raising satisfaction with the educational environment, vocational education and college life overall, it now plans to expand employment opportunities and improve the quality of employment, pooling its resources with the goal of becoming the college ranked No. 1 nationwide in employment satisfaction.

[email protected] Kim Jang-wook Reporter