“From banking services to Korean-language classes”... Hana Bank opens ‘EZ Lounge’ for foreign residents

[Financial News] Hana Bank has opened a multipurpose community space where foreign residents in the area can access everything from banking services and free medical care to Korean-language education in one place. The plan is to help foreign residents settle in the community by adding medical, educational and cultural services to its Sunday-opening branches.
According to the financial sector on the 9th, Hana Bank opened ‘Hana EZ Lounge’ on the 8th for foreign residents in communities across Gwangju and the Honam region.
The newly launched ‘Hana EZ Lounge’ opened after the building housing Hana Bank’s Gwangsan branch in Gwangsan District, Jeonnam-Gwangju Integrated Special City, was renovated. It offers a range of programs, including tailored financial support, medical services and cultural events.
The second-floor ‘EZ Lounge’ has a lounge, kids’ zone and seminar room, and offers programs in finance, culture, employment and Korean-language education. The third-floor ‘EZ Care’ provides free medical care for foreign residents through a health support center. The fourth-floor ‘EZ Arena’ serves as a multipurpose space for activities including esports education.
Hana Bank’s Gwangsan branch on the first floor also opens on Sundays, reflecting the area’s large population of foreign workers, international students and multicultural families. The aim is to help foreign residents who have difficulty visiting a bank on weekdays access financial services.
A Hana Bank official said, “‘Hana EZ Lounge’ is a key example of ESG management in practice: going beyond simply investing in facilities, it communicates closely with the local community and builds a forest of trust that will stand firm for 100 years. Hana Bank will continue to do everything it can to support foreign residents as they grow together as healthy members of the local community.”
Hana Bank is also working to make banking more convenient for foreign customers. It operates 17 Sunday branches nationwide and HANA EZ, a dedicated financial platform for foreign customers with multilingual support in 16 countries. Last year, it also launched a credit loan product exclusively for foreign customers, the ‘Hana Foreigner EZ Loan (Easy Loan)’.
[email protected] Lee Hyun-jung Reporter