Police station calls to display agency name...Expanded push to prevent police-impersonation phishing

[Financial News] The police are expanding the caller information display service, introduced to prevent losses from phishing scams involving police impersonation, from investigative units to local police and traffic and civil affairs departments, among others.
The National Police Agency said it would begin a pilot program on the 2nd to expand the Caller Information Notification Service to police agencies nationwide.
The Caller Information Notification Service displays the name of the calling police agency on the recipient’s mobile phone screen when a police officer places a call from a landline. It was introduced to prevent losses from phishing crimes involving police impersonation.
Last January, the police invested 860 million won to introduce a service that displays the name of the police agency on calls from investigators’ landlines nationwide. The police later decided the service should also cover other departments that frequently interact with the public, and pursued an expansion.
The expansion will include departments responsible for public-facing duties, such as local police, traffic and civil affairs. Situation rooms and departments related to youth affairs and hearings are also included. The police plan to broaden the service’s coverage to reflect factors such as staffing increases in the relevant departments.
Before the pilot begins, the lines included in the expansion will be registered in advance, and the police will also check for errors that could arise before the official launch.
A police official said, “After addressing issues identified during the pilot, we plan to officially launch the service nationwide starting January 1 next year.”
[email protected] Kim Ye-ji Reporter