“My business card is visible to someone I don’t know...” Remember member information leaked again

[Financial News] An incident occurred in which some members’ business card information was exposed to other members on Remember, one of South Korea’s leading business card management services, which has surpassed 5 million cumulative members. Up to eight items of information, including names, mobile phone numbers and email addresses, were exposed, but the total scale of the damage has not yet been disclosed. Remember says the incident was not caused by an external hack, while the Personal Information Protection Commission is investigating the exact circumstances of the leak, including the possibility of hacking.
According to industry sources on the 21st, Remember & Company, the operator of Remember, became aware of an incident at around 4:09 p.m. on the 12th in which some members’ business card information was incorrectly displayed in another member’s collection of business cards. Remember says that data processing was delayed while business cards were being automatically added to the Remember app at a particular time, and an error occurred when the delay was corrected. The company then reported the incident to the Personal Information Protection Commission on the 15th.
Although the scale of the damage has not been disclosed in detail, the exposed information is understood to have included names, company names, departments, job titles, company addresses, phone numbers, mobile phone numbers and email addresses.
Remember stressed that after identifying the error, it deleted all the incorrectly displayed information and suspended the related feature. It also said the incident was not caused by an external intrusion or hacking and that the business card information was not leaked to outside parties a second time.
The Personal Information Protection Commission, meanwhile, says it will thoroughly investigate how the personal information was leaked, taking all possibilities—including hacking—into consideration.
Remember had previously reported to the Personal Information Protection Commission that the email addresses of 365 members had been exposed in January 2023. At the time, a staff member was supposed to send individual emails about signing up for a recruitment service targeting high-income earners, so recipients could not see one another’s addresses. Instead, the email was mistakenly sent to all recipients at once, causing the exposure.
[email protected] Jang Min-kwon Reporter