“Taking a break for just seven hours early on the 18th”... KakaoBank to conduct IT system maintenance

[Financial News] KakaoBank will temporarily suspend its financial services for seven hours on the 18th for regular IT system maintenance. In addition to inquiries and transfers through the app, debit card payments and deposits and withdrawals at automated teller machines (ATMs) will also be restricted.
According to the financial sector on the 14th, KakaoBank will conduct regular IT system maintenance for seven hours, from 1 a.m. to 8 a.m. on the 18th, to provide stable financial services. The time services resume may vary depending on the progress of the maintenance.
The maintenance involves checking the system configuration and upgrading or replacing IT equipment. It is being carried out to improve the stability and operational efficiency of the financial infrastructure as a whole.
During the maintenance, services including the KakaoBank app and website will be temporarily unavailable.
The main services that will be suspended include inquiries and transfers; domestic and overseas debit card payments; deposits and withdrawals through cash dispensers (CDs) and ATMs; notifications for deposits, withdrawals and card payments; KakaoBank transactions through other financial institutions; the provision of MyData information; use of KakaoBank certificates; and customer service consultations and processing of requests.
KakaoBank said, “We are continuing to build a more stable service operating environment through regular maintenance and infrastructure improvements,” and added, “Through this regular maintenance, we plan to further strengthen the stability of our system operations.”
[email protected] Lee Hyeon-jeong Reporter