National Fire Research Institute Holds Practical Training on 119 Telephone Consultations for Pediatric Emergencies

[Financial News]   The National Fire Research Institute will conduct practical training to enhance 119 telephone consultation skills for pediatric emergency patients.
The National Fire Research Institute said it will hold the Training and Research Workshop for Emergency Medical Service Situation Management Centers on the 29th and 30th in Boryeong, South Chungcheong Province. Around 40 people will attend, including 29 emergency medical service situation managers from the Emergency Medical Service Situation Management Centers affiliated with 13 city and provincial fire headquarters nationwide, as well as National Fire Agency officials and researchers.
Counselors at the 119 Emergency Medical Service Situation Management Center provide first-aid instructions when emergency calls are received, offer medical advice and help select hospitals. Because pediatric patients often have difficulty describing their symptoms accurately, counselors need strong skills to identify the necessary information during brief calls.
Based on a training needs survey of around 100 employees at Emergency Medical Service Situation Management Centers nationwide, the National Fire Research Institute developed five practical scenarios involving pediatric emergencies.
Participants will alternate between the roles of callers and counselors and conduct simulations in a format similar to actual telephone consultations. They will then review the consultation process and response procedures through observer evaluations and debriefings.
The workshop will also share the results of a pilot operation of the "Decision-Support Tool for Telephone Consultations on Pediatric Emergency Patients," developed by the National Fire Research Institute. The institute plans to discuss ways to improve the tool based on survey results from the pilot operation conducted in five cities and provinces, along with feedback from the field.
The National Fire Research Institute plans to analyze the effectiveness of this training, improve the program and consider expanding it into a training course that can be used at Emergency Medical Service Situation Management Centers nationwide.
Kim Yeon-sang, president of the National Fire Research Institute, said, "Telephone consultations by emergency medical service situation managers are an important part of providing initial emergency care before paramedics arrive." He added, "We will continue to improve consultation training and research by reflecting feedback from the field."


[email protected] Lee Bo-mi Reporter