AI Training Extends to Report Writing and Legal Review as Jeju Launches an Always-On Learning Center for Public Officials

【Financial News | Jeju—Reporter Jung Yong-bok】 Jeju Special Self-Governing Province is shifting its training on the use of generative artificial intelligence (AI) by public officials from one-time lectures to an always-on learning and consultation system. It will also gradually expand training on using AI for actual administrative tasks, including drafting reports and press releases and reviewing laws and regulations.
According to Jeju Special Self-Governing Province on the 24th, it began operating AI Haebom Maru, an always-on AI learning center for public officials, on the first floor of the second building of the provincial government office on the 22nd. The space was created so employees can learn how to use AI when needed and immediately consult an instructor when they encounter difficulties applying it to their work.
The key feature is that training and consultations are provided in the same space. Employees learn how to use generative AI through regular training and can ask an on-site instructor questions that arise while applying it to their actual work, either in person or through a messenger service. Departments or learning groups can also request instruction tailored to their specific needs.
In simple terms, this is not a system in which employees attend a lecture at a scheduled time and then finish their training. Instead, it is a form of ongoing hands-on education in which public officials bring back problems that arise while using AI directly in their work and work to resolve them.
On the 22nd, the opening day, introductory training covered the basics of using generative AI and security precautions that must be observed in administrative work. At the request of the Water and Sewerage Headquarters' AI learning group, customized training was also held on basic practice, workplace applications, and security precautions.
Jeju Special Self-Governing Province included security in the curriculum alongside AI training because of the nature of public-sector work. Administrative documents may contain personal information or confidential materials, and answers generated by AI may also contain errors, making verification necessary rather than allowing them to be used as is.
Accordingly, Jeju Special Self-Governing Province is incorporating the protection of personal information and confidential materials, as well as methods for verifying AI-generated results, into the training. The goal is to develop not only the ability to use AI extensively but also the ability to use it safely and responsibly.
The scope of the training will also expand to the drafting of actual administrative documents. Although the program currently focuses on basic usage and hands-on practice, Jeju plans to identify employees' needs through the training and consultation process and add courses tailored to specific tasks, such as writing reports and press releases and reviewing laws and regulations.
The name AI Haebom Maru conveys the idea of enhancing AI skills by trying it out directly and creating a space where employees can learn and communicate together.
Jeju expects the initiative to reduce the time spent on repetitive tasks and allow public officials to focus on relatively more important work, such as decision-making and policy design. However, its actual impact on reducing working hours and improving administrative services will need to be assessed through the program's results going forward.
Ahn Hye-young, head of the AI Innovation Promotion Team at Jeju Special Self-Governing Province, said, "We hope this becomes a familiar learning space where employees can learn when they need to and apply what they learn to their actual work." She added, "We will enhance AI capabilities and connect them to greater work efficiency and improved administrative services."


[email protected] Jung Yong-bok Reporter