Seoul Metropolitan Government expands eligibility for Ttareungi family pass, allows mail submission for 7 types of civil complaints

[Financial News]  The Seoul Metropolitan Government will improve its system so that de facto guardians, including grandparents, can also use the Ttareungi family pass. It will also recognize pilot production and technology demonstration spaces used by tenant companies in the Magok General Industrial Complex as research facilities, and allow seven types of civil complaints, which had only been accepted in person, to be submitted by mail.
The Seoul Metropolitan Government said on the 1st that it will further improve three regulations to ease inconveniences faced by citizens and businesses on the ground. The latest measures focus on updating rules that no longer fit changes in daily life and industrial conditions, while reducing the time and cost burden of administrative procedures.
First, under Regulatory Reform No. 197, the scope of guardians eligible to use the Ttareungi family pass for children under 13 will be expanded. Previously, only a parent who was the head of household and lived in the same household as the child according to resident registration could purchase the family pass. Now, grandparents and minor guardians will also be able to use it if they are recognized as de facto guardians. In cooperation with the Seoul Facilities Corporation, the Seoul Metropolitan Government plans to introduce an additional verification process starting in the second half of the year. Applicants will be able to register the family pass after submitting relevant documents at customer service centers and other reception desks, where the guardianship relationship will be confirmed.
Under Regulatory Reform No. 198, spaces used for pilot production and technology demonstration in the Magok General Industrial Complex will be recognized as research facilities. The existing master plan required tenant companies to secure research facilities covering at least 50% of total floor area, or 40% for small and medium-sized enterprises. However, the rule had been interpreted mainly as spaces directly used by research staff, such as laboratories, so pilot production and technology verification spaces were not recognized as research facilities.
The Seoul Metropolitan Government revised the master plan on July 30 to recognize spaces used to commercialize research and development results, including pilot production and technology demonstration, as research or auxiliary facilities within up to 20% of total floor area. The scope of application was also expanded from small and medium-sized enterprises to all tenant companies.
Through Regulatory Reform No. 199, seven types of Seoul Metropolitan Government civil complaints that had only been accepted in person will also be available for mail submission. The cases include reissuance of a mechanical equipment performance inspection business registration certificate, business suspension and closure filings, suspension and closure filings for licensed auction firms, succession filings for soil-related specialized institutions, reissuance of inspection and test certificates, and permits for suspension or abolition of passenger vehicle terminal businesses. Starting in the second half of the year, applicants will be able to submit application forms and required documents by registered mail. For complaints that require a fee, the application will be accepted after the fee is sent by mail and verified.
The Seoul Metropolitan Government has been promoting regulatory reform as a key city administration task since last year, and with these three additional measures, it has improved a total of 199 regulations so far.
Jo Wan-seok, head of the Regulatory Innovation & Planning Bureau, said, "We have been able to correct areas where citizens and businesses were carrying more burden than necessary, and improve convenience," adding, "We will continue to listen to voices from the field and pursue regulatory innovation that citizens and businesses can actually feel."

[email protected] Seong Chorong Reporter