NH Financial Group: "Protecting the Elderly and Digitally Vulnerable, and Responding to New Types of Fraud"

' (Provided by NH NongHyup Financial Group) [Financial News] NH NongHyup Financial Group is strengthening protection for the elderly and digitally vulnerable groups, as well as its response to new types of financial fraud. The group also plans to expand best practices in financial consumer protection at the group level across its affiliates.
According to the financial industry on the 26th, NH NongHyup Financial Group held the '3rd Financial Consumer Protection Council Meeting of 2026' on the 25th and shared key achievements in financial consumer protection for the first half of the year and plans for the second half. During this meeting, the group reviewed key achievements in financial consumer protection for the first half of the year and shared the results of consumer protection monitoring, including institutional improvements for financially vulnerable groups and activities to prevent financial fraud.
They also discussed action plans for the second half of the year that reflect the recent policy directions of financial authorities and consumer protection issues. Based on the results of the discussions, NH Financial Group has designated the protection of the elderly and digitally vulnerable groups, as well as the response to new types of financial fraud, as key consumer protection tasks for the second half of the year and plans to strengthen joint group prevention activities.
In addition, they reviewed best practices in consumer protection currently being implemented by each affiliate and explored ways to utilize and disseminate them at the group level. NH NongHyup Non-Life Insurance shared examples of strengthening its digital-based proactive consumer protection system by integrating artificial intelligence (AI) and digital technology into consumer protection operations to more effectively manage related risk factors and enhance operational efficiency and effectiveness.
NH NongHyup Capital introduced a case study on voice phishing prevention education conducted in conjunction with the 'Youth Together Financial Classroom.
' This is an example of expanding financial education into a financial crime prevention activity by providing young people with financial knowledge along with information on major voice phishing methods and tips for preventing damage.
NongHyup Financial Group has been regularly holding the Group Financial Consumer Protection Council to share the financial authorities' consumer protection policy directions and key issues, discuss joint response measures among affiliates, and promote the dissemination of best practices.
These efforts were highlighted as an exemplary case of "strengthening communication regarding consumer protection policies and key issues through the holding of the Group Financial Consumer Protection Council" during the Financial Supervisory Service's "Inspection of Implementation Status of Best Practices in Financial Consumer Protection Governance" in the first half of this year.
Yoon Ki-tae, Chief Financial Consumer Protection Officer at NongHyup Financial Group, stated, "We will enhance the Group's financial consumer protection capabilities by strengthening the council's substantive discussion functions and spreading best practices from affiliates throughout the group.
"
' (Provided by NH NongHyup Financial Group) [Financial News] NH NongHyup Financial Group is strengthening protection for the elderly and digitally vulnerable groups, as well as its response to new types of financial fraud. The group also plans to expand best practices in financial consumer protection at the group level across its affiliates.
[email protected] Seo Ji-yoon Reporter