"The Elevator Was Broken on the 26th Floor"... A Customer's Kind Gesture Toward a Delivery Driver Sweating While Carrying Fried Chicken [Warm Stories]
- Input
- 2026-07-16 06:20:00
- Updated
- 2026-07-16 06:20:00

[Financial News] As the sweltering heat continues, a story has emerged that is bringing warmth to an increasingly harsh society: a delivery driver who tried to carry fried chicken up 26 floors by stairs after an apartment elevator broke down, and a customer who ran down to the 14th floor to meet him halfway.
Delivery driver climbs stairs after elevator breaks down... Meets customer on the 14th floor
According to an online community and social networking service Thread on the 14th, user A posted on the 12th, saying, "My home is on the 26th floor, and the person delivering my chicken called to say the elevator was broken."
A explained the situation during the call, saying, "I thought he would naturally leave it on the first floor, but he said he would come up himself. So I quickly went down the stairs too."
In the end, the two met at the emergency stairwell on the 14th floor, the midpoint, and were able to exchange the chicken safely. A attached a verification photo showing the delivered chicken bag and the 14th-floor emergency stairwell.
Feeling both sorry and grateful to the delivery driver, who climbed the stairs in the heat while wearing a heavy helmet, A asked other users, "It was so hot, and he must have been having such a hard time. I also want to thank him, so I was thinking of sending him one of my coffee coupons. Would that be overstepping?"
Customer sends coffee coupon, driver responds with thanks... heartwarming comments
A later shared a warm follow-up by revealing the message exchange in which a mobile coffee coupon was sent to the delivery driver.
A wrote, "Thank you for coming up despite the broken elevator. I'm sending you one of the coupons I have. Please take care of your health in this hot weather." The delivery driver replied warmly, "From the first phone call, you spoke so kindly that I wanted to come up for you. I'll enjoy the coffee. Have a good night."
Moved by the customer's kind response in a situation that could easily have caused frustration, the delivery driver gladly took on the extra effort.
The story stood in contrast to the frequent delivery disputes that arise when elevators break down, and it drew a strong response online. The post quickly received more than 8,200 likes and over 600 comments.
Internet users who saw the story reacted with comments such as, "The driver did a real Stairway to Heaven in this heat. That's amazing," "Kind words lead to kind actions," "Both the driver and the customer are such good people that I felt better just reading it," and "There are so many news stories about people arguing over broken elevators, so I hope both of them are blessed."
[Warm Stories] In a world full of news we do not want to see, we share stories of people with warm hearts. "Pat, pat. Life is still worth living" — meet a small hope.
moon@fnnews.com Moon Young-jin Reporter