“Took a photo of a cake, got ‘small car delivery’”... Now quick delivery is just ‘snap and done’ [Daily IT Pick]

[Financial News] “All I did was take one photo, and the delivery method was decided on the spot.”
When a laptop photo was uploaded to the Kakao T quick courier and delivery screen, guidance popped up immediately: “Because there is a risk of damage, a small car is more suitable than a motorcycle.” Even the message to be sent to the driver was filled in automatically: “This is an electronic device. Please handle with care to avoid damage.” There was hardly anything left for the user to choose manually.
The complicated process of agonizing over which vehicle type to choose has effectively disappeared. The moment you take a picture of the item, the delivery method is practically decided.
According to the industry on the 2nd, Kakao Mobility has introduced an AI Photo Entry feature in beta for Kakao T quick courier and delivery. When a user takes a photo of the item they want to send, AI analyzes its type and size, then automatically fills in the appropriate vehicle and precautions.
Traditional quick services have had a high barrier to entry for first-time users. They had to pick a vehicle that matched the size of the item and manually write out what should be conveyed to the driver. With this feature, however, most of the process is completed with a single photo.
What stands out in particular is the explanation. The system does more than just recommend a vehicle; it also tells you why that choice is appropriate. Users can understand the reasoning and then proceed with the order as is.
The user interface (UI) is also designed with beginners in mind. The AI Photo Entry button is placed front and center on the app’s home screen, and if restricted items such as medicine or cash are recognized, a prior notice appears. When recognition is difficult, the app prompts the user to retake the photo or allows manual input.
This feature is powered by Google’s multimodal AI model Google Gemini. Kakao Mobility has already applied AI to services such as automatic address entry and a rental car recommendation chatbot, steadily improving overall convenience.
In fact, the AI Autofill address feature reduced the average order entry time for new users by 24% within a month of its launch. It automatically extracts addresses and contact information from text and fills them in.
A Kakao Mobility representative stated, “By having AI handle the hassle of choosing options and entering information, we can raise user satisfaction and ease the burden on first-time customers,” adding, “We will continue to advance AI-based services that also present the reasoning behind their decisions.”


yjjoe@fnnews.com Reporter Cho Yoon-joo Reporter