After sharing door code over downstairs leak, resident left horrified by apartment staff behavior caught on home camera

According to The Financial News, an apartment management office employee entered an empty unit, rummaged through a laundry basket, took out underwear, and even went into the master bedroom.
On the 23rd, the JTBC (Joongang Tongyang Broadcasting Company) program "Incident Chief" featured the story of a resident identified only as A, who lives in Guri, Gyeonggi Province.
A said the apartment management office recently contacted them, saying, "There is a water leak in the unit downstairs, and it appears your home may be the source."
At the time, A and their family were away on a trip and the home was empty. A explained this to the management office, and the office reportedly responded, "If you give us your door code, we will only check for the leak and then leave." A then provided the code, and before long, a management office employee visited the home.
Watching the employee through a home camera installed in the living room, A was stunned. The employee first checked under the kitchen sink, then began rummaging through a laundry basket placed in a corner of the living room. At first, A assumed the employee was looking for something to wipe up water, but the employee lifted underwear from A's laundry basket and even unfolded it to look at it.
After going into a small room and coming back out, the employee again went through the laundry basket and this time reportedly unfolded and examined A's husband's underwear as well.
A added, "I later found out that the employee also went into the master bedroom."
A immediately called the management office to lodge a complaint, but the head of the office was said to have defended the employee, saying, "He has a good character and is not the kind of person who would do something like that."
The employee also reportedly explained, "Water had spilled, so I needed something to wipe it up."
A went to the police station and showed officers the home camera footage, but police said that under current law there is no legal basis to punish the employee. They noted that the employee had not entered the home without permission, nor had he stolen or damaged the underwear.
A lamented, "I contacted the management office, but I was told the employee has already resigned," adding, "The head of the management office never offered me a proper apology."
newssu@fnnews.com Kim Soo-yeon Reporter