Wednesday, December 31, 2025

"Examining the Entire Funeral Process" Woongjin Freed Life, No. 1 in Consumer Satisfaction

Input
2025-07-24 10:48:01
Updated
2025-07-24 10:48:01
After the funeral, aftercare such as thank-you letters to mourners and organizing of belongings
On the 22nd, at the Eliena Hotel in Gangnam-gu, Seoul, Woongjin Freed Life received the '2025 Korea Consumer Satisfaction Index No. 1' award in the funeral service category. Provided by Woongjin Freed Life

[Financial News] Woongjin Freed Life announced on the 24th that it was selected as the No. 1 in the funeral service category of the '2025 Korea Consumer Satisfaction Index'. This marks the 13th consecutive year of winning.
Woongjin Freed Life provides a 'Total Funeral Care Service' that takes care of the entire funeral process. This is to help the bereaved focus solely on mourning.
Through a nationwide ceremonial network, it operates a pre-consultation service for funerals and burial sites free of charge anywhere. Until the final send-off, professional ceremonial guides and funeral directors are involved. After the funeral, aftercare continues with △thank-you letters to mourners △digital memorial halls △post-bereavement care △organizing of belongings.
Woongjin Freed Life was newly launched by Woongjin acquiring Freed Life, a leading company in the domestic funeral service industry that has been providing funeral services for over 20 years. By combining Woongjin's 45-year customer-centric philosophy with Freed Life's expertise, it aims to be a total life care platform that accompanies all moments of life beyond funerals.
A representative from Woongjin Freed Life said, "Winning for 13 consecutive years is thanks to the trust of our customers and the dedication of our employees," adding, "We will continue to enhance customer-centric services with differentiated expertise and know-how to lead the maturity and development of the funeral industry."

kaya@fnnews.com Choi Hye-rim Reporter