"Foreign Customers, Visit the Bank Anytime in a Week" Shinhan Bank Doksan-dong Branch Opens

[Financial News] Shinhan Bank announced on the 27th that it opened a 'Doksan-dong Foreign Customer-Centric Branch', a specialized branch for foreign customers, in Doksan-dong, Geumcheon-gu, Seoul on the 26th.
The foreign customer-centric branch is a specialized branch for foreign financial consultations that combines a general branch environment where face-to-face consultations such as account opening and overseas remittance are possible, with a digital lounge that provides financial consultations in 10 foreign languages based on video consultations.
Shinhan Bank comprehensively analyzed the scale of foreign residents by region and the distribution of nationalities, and selected Doksan-dong, where the foreign community in Seoul is active but foreign financial accessibility is relatively low, as the second branch location.
The face-to-face consultation branch operates from 9 AM to 4 PM on weekdays and Sundays, and the video consultation-based 'Digital Lounge' operates from 9 AM to 6 PM on weekdays and from 9 AM to 5 PM on Saturdays.
A Shinhan Bank representative said, "We hope foreign customers can conveniently use financial transactions every day and experience Shinhan's differentiated financial services," adding, "We will continue to expand foreign customer-centric branches in major foreign resident areas and strive to create a seamlessly connected financial solution from the customer's perspective."
Meanwhile, Shinhan Bank revamped its mobile web channel last April to introduce a foreigner-exclusive menu supporting 16 languages. Foreign customers who find it difficult to access existing financial apps can also open deposit accounts or check cards in their desired language on the mobile web.

gogosing@fnnews.com Park Sohyun Reporter